Our Privacy Policy

Our Privacy Policy

Re-imagining food safety compliance

Infinitas International Ltd is committed to protecting and respecting the privacy of visitors and customers who use our website www.infinitasfoodsafety.com (from now on referred to as our ‘site’ or the ‘site’).

Our Privacy Policy explains the basis on which any personal data or information (from now on referred to as data) we collect from you, or that you provide to us whilst you visit our site, will be processed and treated by us to comply with our duties laid down in the European Union’s General Data Protection Regulation (GDPR) and the UK’s Data Protection Act 2018.

These laws require that all personal data that we hold about you must be:

used lawfully, fairly and in a transparent way;
collected only for valid purposes which we have clearly explained to you and not used in any way that is incompatible with those purposes;
relevant to the purposes we have told you about and limited only to those purposes;
accurate and kept up to date;
kept only as long as necessary for the purposes we have told you about; and
kept securely. 

Our Privacy Policy applies to:

data which we collect through our website; and
data which we collect through the services, products and platforms we provide to our clients.

We will update our Privacy Policy from time to time and display it on our site. Our Privacy Policy was last updated on 1st September 2019.

About us

Our site ‘’Infinitas Food Safety’’ is the trading arm of International International Ltd, which is registered in England and Wales with Company Number 08993372. Our Registered and Trading Office is at 29b Enterprise House, 127 Bute Street, Cardiff Bay, Wales, CF10 5LE.

This Privacy Policy is issued on behalf of Infinitas International Ltd. Any reference we make to “Infinitas”, “we”, “us” or “our” in this Privacy Policy, we are referring to Infinitas International Ltd who is responsible for processing your data.

Infinitas International Ltd is committed to protecting and respecting the privacy of visitors and customers who use our website www.infinitasfoodsafety.com (from now on referred to as our ‘site’ or the ‘site’).

Our Privacy Policy explains the basis on which any personal data or information (from now on referred to as data) we collect from you, or that you provide to us whilst you visit our site, will be processed and treated by us to comply with our duties laid down in the European Union’s General Data Protection Regulation (GDPR) and the UK’s Data Protection Act 2018.

These laws require that all personal data that we hold about you must be:

used lawfully, fairly and in a transparent way;
collected only for valid purposes which we have clearly explained to you and not used in any way that is incompatible with those purposes;
relevant to the purposes we have told you about and limited only to those purposes;
accurate and kept up to date;
kept only as long as necessary for the purposes we have told you about; and
kept securely. 

Our Privacy Policy applies to:

data which we collect through our website; and
data which we collect through the services, products and platforms we provide to our clients.

We will update our Privacy Policy from time to time and display it on our site. Our Privacy Policy was last updated on 1st September 2019.

About us

Our site ‘’Infinitas Food Safety’’ is the trading arm of International International Ltd, which is registered in England and Wales with Company Number 08993372. Our Registered and Trading Office is at 29b Enterprise House, 127 Bute Street, Cardiff Bay, Wales, CF10 5LE.

This Privacy Policy is issued on behalf of Infinitas International Ltd. Any reference we make to “Infinitas”, “we”, “us” or “our” in this Privacy Policy, we are referring to Infinitas International Ltd who is responsible for processing your data.

What type of personal data may we collect and process about you?

During the operation and maintenance of our site, we may collect, use, store, transfer and delete personal data about you 1) when you visit or browse our site 2) when you make a purchase from our site or enrol in a training course from our site (free or paid) 3) when you communicate with us by other means 4) from other publically available sources.

What type of personal data may we collect and process about you?

During the operation and maintenance of our site, we may collect, use, store, transfer and delete personal data about you 1) when you visit or browse our site 2) when you make a purchase from our site or enrol in a training course from our site (free or paid) 3) when you communicate with us by other means 4) from other publically available sources.

Personal data
The information we may collect about you depends on the products and services you purchase and use from us, register interest in and/or subscribe to. The different types of personal data that we may collect and process about you includes:

Identity Data (e.g. your name, address, phone number, email address, username, password or similar identifier, job title, your employer, your training records, and mentoring/support services we provide you).

Contact Data (e.g. work address, billing address, delivery address, email address and telephone numbers).

Financial Data (e.g. bank account, sort code, payment card details and other banking data).

Transaction Data (e.g. payments details, details of products and services you have purchased from us, dates of payment owed and received, the subscription services you use or any other information related to your account.

Technical Data (e.g. internet protocol (IP) address, your login data, browser type, operating system, time zone setting and location).

Sensitive Data (e.g. protected characteristics under the Equality Act 2010 for Equal Opportunities Monitoring and Compliance).

Profile Data(e.g. feedback and survey responses, any contact you have with us about your account (e.g. contact with us, such as a note or notes about a call you make to our office, an email or letter you send to us or other records of any contact you have with us).

Usage Data (e.g. information about how you use our site (e.g. pages, products, services and free resources you view, download, and/or sign up to, and/or how you use our learning platform).

Marketing and Communications Data (e.g. your preferences in receiving marketing from us and your communication preferences; your preferences for particular products or services when you tell us what they are or when we assume what they are, depending on how you use our products and services).

We may also collect and use aggregated data, such as statistical or demographic data for any purpose. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a particular page of our site or learning platform.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (e.g. to provide you with goods, services or access to our learning platform).

How is your personal data collected?

We may collect personal data from you in the following ways:

When visiting or browsing our site

  • Information about your visit and use of our site collected automatically by using cookies, server logs and other similar technologies (Please see our cookie policy below).
  • Information provided voluntarily by you when you use our Contact Us form, when you email us from our site, or telephone us as a result of visiting our site.
  • Information that you provide by filling in forms on our site (e.g. requesting a prospectus, brochure or specification about our products and services, registering interest or subscribing to any products and/or services we offer, requesting access to free content, becoming a registered user by enrolling in any of our courses, webinars, podcasts, or other events, or entering into any online competition or survey we use).

    When making a purchase from us
  • Your personal data will be collected when purchasing a product or service from us via our site, as part of the buying and selling process.
  • Your personal data will be collected when you enrol in a course (paid or free) from our site.
  • If you make a purchase from our site our third party payment provider may require additional personal information.

Please note: we do not store credit or debit card details. During the payment process you will be able to read the payment provider’s Privacy Policy.

When communicating with us by any other means

  • Registering or asking for information about a specific product or service that we offer.
  • Registering and/or subscribing to our email list, blog, newsletter, webinar, podcast, alert or any other service we may offer.
  • Asking us for information about a product or service, or contacting us with a question, report of a problem or a complaint.
  • Giving us your permission to send you emails about our company, our new products and services and other updates.
  • Giving us permission to talk to you about how you are using our products or services, for example during telephone marketing.
  • Taking part in a competition or survey (if you give your permission to take part).
  • Keeping you up to date about an order for products or services.
  • Keeping you informed about new products and services or updates or changes to our site, products and services (unless you choose not to receive our marketing messages).
  • Contacting you about how to use our products and services.
  • Contacting you about invoices for using our products and services.
  • Responding to any questions or concerns you may have about using our products or services.
  • We may also collect information about you from other organisations, if this is appropriate. These include fraud-prevention agencies, business directories and credit reference agencies.

Other publicly available sources

We may receive personal data about you from various third parties including:

  • providers of technical, payment and delivery services; or
  • publicly available sources such as Companies House.

Use of cookies

Technologies such as cookies are used by us to gather information to provide statistical information regarding the use of our site.

Such information will not identify you personally. It is statistical data about our visitors and their use of our site.  It’s purpose is to verify login status, improve customer service, provide data on trends, track visitors movements around the site, detect and deter fraud all with the aim or providing visitors with a safe, positive experience when using our site.

We may collect information about your computer including, where available, your IP address, operating system and browser type, for system administration purposes. This is statistical data about your browsing actions and patterns and does not identify you or any individual.

To obtain information about your general internet usage we use a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us to:

  • estimate our audience size and usage pattern;
  • store information about your preferences, and so allow us to customise our site according to your individual interests; and
  • recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of the site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you use our site. The “Help” menu of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. For more information about cookies and how to stop cookies being installed or how to delete existing cookies from your hard drive visit the following website: http://www.allaboutcookies.org

Google Analytics

In addition to using cookies, we use Google Analytics to help collect information about how you interact with our site and its content. The data is collected to ensure that we provide the best possible user experience.

Google Analytics records information relating to:

  • how you accessed our site;
  • how long you stayed on each page;
  • what parts of the site you accessed;
  • what you clicked on or viewed; and
  • what you searched for within our site.

Further details of the cookies which Google uses can be found at https://policies.google.com/technologies/cookies

Why use your personal data?

If you are from the European Economic Area (EEA), our legal basis for collecting and processing your personal data will be where the processing is in our legitimate interests and not overridden by your data-protection interests or fundamental rights and freedoms.

Typically, our legitimate interests include improving, maintaining, providing, and enhancing our technology, products, services, site content and your customer experience; ensuring the security of our services, products and our site; and for our marketing activities.

If you are a customer, we may need your personal data to perform a contract with you, enrol you onto our learning platform and to keep in touch with you to maintain that contract, to notify you about any maintenance or down time of our site, or learning platform, and provide further support. We may collect your personal data to comply with a legal obligation.

If you are undertaking an online course accredited by an awarding organisation, we may be required to collect additional personal information for the course provider. This would only be to enable us to apply for your certificate from the awarding organisation and not for any other purpose.

If we ask you to provide personal data to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your personal data is mandatory or not, as well as of the possible consequences if you do not provide your personal data.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal data please contact us using the contact details provided in the Contact Us section below.

Marketing

We may use your personal data to form a view on what we think you may want or need in terms of products and/or services, or what we think may be of interest to you. You will receive marketing communications from us if you have requested information from us or purchased products or services from us and you have not opted out of receiving the marketing communication.

Opting out

You can ask us to stop sending you marketing communication at any time by following the opt-out or unsubscribe links on any marketing messages we send you or by contacting us at any time (See How to Contact Us below).

Where you opt out of receiving any marketing communication we send you, this will not apply to personal data provided to us as a result of a purchase of a product and/or service, purchase of a contract for a product and/or service, use of our learning platform (free or paid), or other similar transactions.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Personal data
The information we may collect about you depends on the products and services you purchase and use from us, register interest in and/or subscribe to. The different types of personal data that we may collect and process about you includes:

Identity Data (e.g. your name, address, phone number, email address, username, password or similar identifier, job title, your employer, your training records, and mentoring/support services we provide you).

Contact Data (e.g. work address, billing address, delivery address, email address and telephone numbers).

Financial Data (e.g. bank account, sort code, payment card details and other banking data).

Transaction Data (e.g. payments details, details of products and services you have purchased from us, dates of payment owed and received, the subscription services you use or any other information related to your account.

Technical Data (e.g. internet protocol (IP) address, your login data, browser type, operating system, time zone setting and location).

Sensitive Data (e.g. protected characteristics under the Equality Act 2010 for Equal Opportunities Monitoring and Compliance).

Profile Data(e.g. feedback and survey responses, any contact you have with us about your account (e.g. contact with us, such as a note or notes about a call you make to our office, an email or letter you send to us or other records of any contact you have with us).

Usage Data (e.g. information about how you use our site (e.g. pages, products, services and free resources you view, download, and/or sign up to, and/or how you use our learning platform).

Marketing and Communications Data (e.g. your preferences in receiving marketing from us and your communication preferences; your preferences for particular products or services when you tell us what they are or when we assume what they are, depending on how you use our products and services).

We may also collect and use aggregated data, such as statistical or demographic data for any purpose. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a particular page of our site or learning platform.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (e.g. to provide you with goods, services or access to our learning platform).

How is your personal data collected?

We may collect personal data from you in the following ways:

When visiting or browsing our site

  • Information about your visit and use of our site collected automatically by using cookies, server logs and other similar technologies (Please see our cookie policy below).
  • Information provided voluntarily by you when you use our Contact Us form, when you email us from our site, or telephone us as a result of visiting our site.
  • Information that you provide by filling in forms on our site (e.g. requesting a prospectus, brochure or specification about our products and services, registering interest or subscribing to any products and/or services we offer, requesting access to free content, becoming a registered user by enrolling in any of our courses, webinars, podcasts, or other events, or entering into any online competition or survey we use).

    When making a purchase from us
  • Your personal data will be collected when purchasing a product or service from us via our site, as part of the buying and selling process.
  • Your personal data will be collected when you enrol in a course (paid or free) from our site.
  • If you make a purchase from our site our third party payment provider may require additional personal information.

Please note: we do not store credit or debit card details. During the payment process you will be able to read the payment provider’s Privacy Policy.

When communicating with us by any other means

  • Registering or asking for information about a specific product or service that we offer.
  • Registering and/or subscribing to our email list, blog, newsletter, webinar, podcast, alert or any other service we may offer.
  • Asking us for information about a product or service, or contacting us with a question, report of a problem or a complaint.
  • Giving us your permission to send you emails about our company, our new products and services and other updates.
  • Giving us permission to talk to you about how you are using our products or services, for example during telephone marketing.
  • Taking part in a competition or survey (if you give your permission to take part).
  • Keeping you up to date about an order for products or services.
  • Keeping you informed about new products and services or updates or changes to our site, products and services (unless you choose not to receive our marketing messages).
  • Contacting you about how to use our products and services.
  • Contacting you about invoices for using our products and services.
  • Responding to any questions or concerns you may have about using our products or services.
  • We may also collect information about you from other organisations, if this is appropriate. These include fraud-prevention agencies, business directories and credit reference agencies.

Other publicly available sources

We may receive personal data about you from various third parties including:

  • providers of technical, payment and delivery services; or
  • publicly available sources such as Companies House.

Use of cookies

Technologies such as cookies are used by us to gather information to provide statistical information regarding the use of our site.

Such information will not identify you personally. It is statistical data about our visitors and their use of our site.  It’s purpose is to verify login status, improve customer service, provide data on trends, track visitors movements around the site, detect and deter fraud all with the aim or providing visitors with a safe, positive experience when using our site.

We may collect information about your computer including, where available, your IP address, operating system and browser type, for system administration purposes. This is statistical data about your browsing actions and patterns and does not identify you or any individual.

To obtain information about your general internet usage we use a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us to:

  • estimate our audience size and usage pattern;
  • store information about your preferences, and so allow us to customise our site according to your individual interests; and
  • recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of the site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you use our site. The “Help” menu of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. For more information about cookies and how to stop cookies being installed or how to delete existing cookies from your hard drive visit the following website: http://www.allaboutcookies.org

Google Analytics

In addition to using cookies, we use Google Analytics to help collect information about how you interact with our site and its content. The data is collected to ensure that we provide the best possible user experience.

Google Analytics records information relating to:

  • how you accessed our site;
  • how long you stayed on each page;
  • what parts of the site you accessed;
  • what you clicked on or viewed; and
  • what you searched for within our site.

Further details of the cookies which Google uses can be found at https://policies.google.com/technologies/cookies

Why use your personal data?

If you are from the European Economic Area (EEA), our legal basis for collecting and processing your personal data will be where the processing is in our legitimate interests and not overridden by your data-protection interests or fundamental rights and freedoms.

Typically, our legitimate interests include improving, maintaining, providing, and enhancing our technology, products, services, site content and your customer experience; ensuring the security of our services, products and our site; and for our marketing activities.

If you are a customer, we may need your personal data to perform a contract with you, enrol you onto our learning platform and to keep in touch with you to maintain that contract, to notify you about any maintenance or down time of our site, or learning platform, and provide further support. We may collect your personal data to comply with a legal obligation.

If you are undertaking an online course accredited by an awarding organisation, we may be required to collect additional personal information for the course provider. This would only be to enable us to apply for your certificate from the awarding organisation and not for any other purpose.

If we ask you to provide personal data to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your personal data is mandatory or not, as well as of the possible consequences if you do not provide your personal data.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal data please contact us using the contact details provided in the Contact Us section below.

Marketing

We may use your personal data to form a view on what we think you may want or need in terms of products and/or services, or what we think may be of interest to you. You will receive marketing communications from us if you have requested information from us or purchased products or services from us and you have not opted out of receiving the marketing communication.

Opting out

You can ask us to stop sending you marketing communication at any time by following the opt-out or unsubscribe links on any marketing messages we send you or by contacting us at any time (See How to Contact Us below).

Where you opt out of receiving any marketing communication we send you, this will not apply to personal data provided to us as a result of a purchase of a product and/or service, purchase of a contract for a product and/or service, use of our learning platform (free or paid), or other similar transactions.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Sharing and disclosing your personal data

We do not sell, trade or rent personal data about visitors to our site or customers who buy our products and services, to others including third party organisations. We do not buy lists of names and addresses for marketing purposes.

We may share and disclose your personal data to the following types of third parties for the purposes described in this Privacy Policy:

Service providers who provide us with: IT and system administration services; payment services; hosting services; delivery services; Learning Platform services; hardware, firmware, software, and e-mail provider services;

Social media platforms such as Facebook, Twitter, Instagram, LinkedIn and Hootsuite but only with your explicit informed consent;

Professional advisers including our accountants, lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance, accounting and other professional services;

Where we are legally required by law to disclose your personal information. This may include law enforcement agencies, regulatory organisations, the courts or other public authorities;

Fraud protection agencies to reduce the risk of fraud. This may include: 1) Credit reference, fraud prevention or business scoring agencies, or other credit scoring agencies 2) Debt collection agencies or other debt recovery organisations.

A potential buyer to whom we may choose to sell, transfer or merge all or parts of our business. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in our Privacy Policy.

We’ll release information if it’s reasonable for the purpose of protecting us against fraud, defending our rights or property, or to protect the interests of our customers.

We may need to transfer your information to other companies or service providers in countries outside the EEA (European Economic Area). This may happen if our servers or suppliers and service providers are based outside the EEA, or if you use our services and products in countries outside this area.

Any other person with your explicit informed consent

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Transfer of your personal data out of the EEA
Whenever we transfer your personal data outside the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

the recipient operates in a country that has been deemed to provide an adequate level of protection for personal data by the European Commission;
where we use providers based in the US, or providers in the UK that transfer data to the US, that they are part of the “Privacy Shield” scheme, which requires them to provide similar protection to personal data shared between Europe and the US.

Third party links

We may include links to third party organisations, plug-ins and other applications on our site. When you click on those links, you will be directed away from our site. We therefore encourage you to read the Privacy Policy of every website you visit.

Keeping your personal data secure

We take reasonable precautions and follow industry best practices to protect your personal data from accidental lost, unauthorised access, misuse, disclosure, alteration or destruction.

Data retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

Your data protection rights

You have the following data protection rights:

Right of access
You have the right to access the data that we hold about you. Should you wish to receive details that we hold about you please contact us using the contact details below (See section: Contact Us)

Right to be forgotten
You have the right to withdraw consent and request that we delete all the data that we hold about you. On request we will delete all your data within 30 days.

Right to object
You have the right to prohibit the use of your data for certain purposes.

Right to rectification
You have the right to have incorrect data we hold about you corrected and updated.  You have the right to have incomplete data completed.

Right of portability
You have the right to request personal data we hold about you in a format that you are able to move, copy or transfer it to another IT format.

Right to complain

You have the right to complain to a data protection authority about the collection and use of your Personal Information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the EEA are available here.

However, we would appreciate the chance to deal with your concerns and put things right before you approach the relevant data protection authority, so please contact us in the first instance.

Changes to our Privacy Policy

We keep our Privacy Policy under regular review. The most up to date version of this Privacy Policy is dated 1.9.2019.  All updates and amendments are effective immediately, by us posting a revised version of this Privacy Policy on this site. We recommend that you review our Privacy Policy from time to time to stay informed of changes that may affect you.

Contact us

If you have any questions, concerns or requests about exercising your rights relating to our Privacy Policy, including the way that we process your personal personal data, you may contact us using our contact details below. We will respond to you without delay and within one month of receipt.

By using our Contact Us form.

By email:                        GDPR@infinitasfoodsafety.com

By writing to us:        Infinitas International Ltd, 29b Enterprise House, 127 Bute Street, Cardiff Bay, Wales, CF10 5LE, United Kingdom.

Sharing and disclosing your personal data

We do not sell, trade or rent personal data about visitors to our site or customers who buy our products and services, to others including third party organisations. We do not buy lists of names and addresses for marketing purposes.

We may share and disclose your personal data to the following types of third parties for the purposes described in this Privacy Policy:

Service providers who provide us with: IT and system administration services; payment services; hosting services; delivery services; Learning Platform services; hardware, firmware, software, and e-mail provider services;

Social media platforms such as Facebook, Twitter, Instagram, LinkedIn and Hootsuite but only with your explicit informed consent;

Professional advisers including our accountants, lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance, accounting and other professional services;

Where we are legally required by law to disclose your personal information. This may include law enforcement agencies, regulatory organisations, the courts or other public authorities;

Fraud protection agencies to reduce the risk of fraud. This may include: 1) Credit reference, fraud prevention or business scoring agencies, or other credit scoring agencies 2) Debt collection agencies or other debt recovery organisations.

A potential buyer to whom we may choose to sell, transfer or merge all or parts of our business. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in our Privacy Policy.

We’ll release information if it’s reasonable for the purpose of protecting us against fraud, defending our rights or property, or to protect the interests of our customers.

We may need to transfer your information to other companies or service providers in countries outside the EEA (European Economic Area). This may happen if our servers or suppliers and service providers are based outside the EEA, or if you use our services and products in countries outside this area.

Any other person with your explicit informed consent

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Transfer of your personal data out of the EEA
Whenever we transfer your personal data outside the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

the recipient operates in a country that has been deemed to provide an adequate level of protection for personal data by the European Commission;
where we use providers based in the US, or providers in the UK that transfer data to the US, that they are part of the “Privacy Shield” scheme, which requires them to provide similar protection to personal data shared between Europe and the US.

Third party links

We may include links to third party organisations, plug-ins and other applications on our site. When you click on those links, you will be directed away from our site. We therefore encourage you to read the Privacy Policy of every website you visit.

Keeping your personal data secure

We take reasonable precautions and follow industry best practices to protect your personal data from accidental lost, unauthorised access, misuse, disclosure, alteration or destruction.

Data retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

Your data protection rights

You have the following data protection rights:

Right of access
You have the right to access the data that we hold about you. Should you wish to receive details that we hold about you please contact us using the contact details below (See section: Contact Us)

Right to be forgotten
You have the right to withdraw consent and request that we delete all the data that we hold about you. On request we will delete all your data within 30 days.

Right to object
You have the right to prohibit the use of your data for certain purposes.

Right to rectification
You have the right to have incorrect data we hold about you corrected and updated.  You have the right to have incomplete data completed.

Right of portability
You have the right to request personal data we hold about you in a format that you are able to move, copy or transfer it to another IT format.

Right to complain

You have the right to complain to a data protection authority about the collection and use of your Personal Information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the EEA are available here.

However, we would appreciate the chance to deal with your concerns and put things right before you approach the relevant data protection authority, so please contact us in the first instance.

Changes to our Privacy Policy

We keep our Privacy Policy under regular review. The most up to date version of this Privacy Policy is dated 1.9.2019.  All updates and amendments are effective immediately, by us posting a revised version of this Privacy Policy on this site. We recommend that you review our Privacy Policy from time to time to stay informed of changes that may affect you.

Contact us

If you have any questions, concerns or requests about exercising your rights relating to our Privacy Policy, including the way that we process your personal personal data, you may contact us using our contact details below. We will respond to you without delay and within one month of receipt.

By using our Contact Us form

By email:                        GDPR@infinitasfoodsafety.com

By writing to us:        Infinitas International Ltd, 29b Enterprise House, 127 Bute Street, Cardiff Bay, Wales, CF10 5LE, United Kingdom.

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