How to Ask a Food Safety Expert (And Get a Fast Response)
💡 This blog is part of our Food Safety Help Centre – your one-stop resource for food business owners who want clarity, not confusion.
Do you run a food business?
Stuck with a question about food safety, food hygiene, or health & safety❓
Not sure who to ask?
Then you’re in the right place!
Because, now, you can ask an expert directly at Infinitas Food Safety.
And receive a clear, helpful response within 48 hours.
What’s more, feel safe knowing your question will be handled with care and confidentiality.
So, if you don’t feel safe speaking up at work – you now have a solution.
Plus, this service is completely free.
💡 Why Ask Us?
✅ Because we understand. You’ll speak to an expert who’s worked on both sides of the inspection table — as both the enforcer and advisor.
✅ Peace of mind. Knowing a human (not a chatbot, call handler, or AI) will answer your question.
✅ Reassurance that a qualified professional with years of experience will give you a personalised response.
✅ And no question is too silly. As we’ve heard it all — and we’d rather you ask, than risk getting it wrong.
✅ Finally, we understand what prevents people asking questions. That’s why we created a safe space so you can get an honest, judgement-free answer, quickly.
And yes — there’s no charge to use this service.
🚀 What To Do Next
Fill in the short form below. You’ll get a personalised reply within 24–48 hours — fast, clear and confidential.
💬 Submit Your Question
✅ Free advice from a qualified EHO and food safety consultant.
📩 Your question will be answered by email.
🔐 It will not be shared or published.
💬 Send Us Your Question
Click on the button below.
You’ll be taken to a secure online form where
you can submit your question.
🔒 100% confidential. No obligation. Just helpful advice from a real human.
Dr Julie Rasmussen
❓ Frequently Asked Questions (FAQs)
Where can you get help and advice on food handling at work?
If you need advice on food handling, hygiene rules, or have a situation at work where you feel unsafe to ask, you can contact us through the Ask an Expert form. We give straightforward, practical answers to food safety questions—no jargon or judgement, just clear advice when you need it.
How can I ask a food safety expert a question?
Just use our simple online form. Tell us your question or concern, add your contact details, and one of our food safety consultants will get back to you—usually within one working day.
What questions do EHOs ask during an inspection
EHOs will ask about your food safety management system (like SFBB or HACCP), staff training, temperature control, cleaning routines, allergen controls, and how you handle monitoring and corrective action. These are just examples. If you’re unsure what to expect, send us your questions—our team includes former-EHOs who know the process inside out.
How to pass a food hygiene inspection?
Stay organised, keep clear records, train your team, and fix problems quickly. Use a checklist to prepare for your food hygiene inspection. If you’re worried about a coming inspection use our Ask an Expert service to ask a specific question. Or for a quick review, book a mock EHO inspection.